26 lines
1.2 KiB
HTML
26 lines
1.2 KiB
HTML
<h2>Troubleshooting UI crashes</h2>
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There are a number of reasons why the Views UI may crash; the most common state or result of a crash is either a white screen (everyone's favorite WSOD), or a screen of what looks like garbage text. This is generally a javascript crash of some fashion.
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To get the most timely and accurate help in the issue queue, please try to gather this information:
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Check your javascript console. In Firefox, you can hit ctrl-shift-j or use firebug. Copy this information into the issue, or attach it as a text file. Really - this is the single biggest thing you can do to help figure out where the crash is coming from.
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<h3>JSON prepends data with jQuery, causing editing and preview problems.</h3>
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This section originally stems from <a href="http://drupal.org/node/346662">this issue.</a>
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Some modules may add PHP improperly, disrupting normal jQuery operation. Errors may look like
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<code>
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<? session_module_name("files"); ?>{ "default": "default" }
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</code>
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This can also be a server configuration issue. In one case, this was solved by commenting out
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auto_prepend_file = c:\wamp\www\php.ini.prepend
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in the php.ini.
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Another page to look at is the drupal.org page on <a href="http://drupal.org/node/158043">White screens</a>
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